How to Buy a Water Feature From Modern Design Aquascaping Inc. in East Tennessee

A lot of people are curious about what the buying process looks like when they are thinking about getting a water feature. This note will de-mystify how we, at Modern Design Aquascaping Inc., guide our clients through the journey of selecting, and ultimately acquiring, their perfect water feature! We have worked very hard to make the process a smooth, no-pressure approach, so that you can feel comfortable and know what to expect & how to proceed with your decision making process!

Your journey should begin with a visit to our website, www.MDAquascaping.com. Looking through the pictures will start your journey of discovering, “what is the right type of feature to fit my space and budget?”. There are many options to choose from, including ponds, waterfalls, fountains, and rain water capture systems. Each of these styles of water feature can come in limitless sizes and configurations. Looking at the pictures will help you to decide, first and foremost if you like our “artistic style”, and if so which feature / features you are thinking about. Also during this exploration, you will notice various enhancements that are visually appealing to you such as stone type or color, driftwood accents, etc.

Your next move is to make contact. We have tried to make this easy on you by giving you a couple options. Firstly, there is a form on our website where you can fill in the blanks, attach a few photos of the proposed area, and then we will reach out to you to schedule a phone consultation. If the form method is unappealing to you, you may also just call us at 865-995-1234 and Stacy Adams, “ A.K.A. Pond Mom”, will help get your pictures & schedule your phone consultation with John based on your availability.

The photos you send will set you up for a successful, free phone consultation with John, “A.K.A. Pond Guy”. John is the C.E.O. & designer at Modern Design. Your photos give him a bit of insight into your space, allowing him to get on the same page with you during your conversation! Wether you are thinking of creating a new feature or you have an existing feature needing repairs or upgrades, the photos will allow you to have an open, honest conversation about your needs, wants, and interests. Once John has a feeling of all of the things you are looking for, you will move on to price bracketing to find a price range that you are comfortable with.

Price bracketing will give you some price “ranges” of projects that we have done in the past that are similar to what you are looking for. The goal here is to determine if we are a good fit for your project financially.  Assuming we can find a project style that works and and price range that works, then it is time to move on to the next step!

At this point we are in one of two places. You are ready to schedule an on-site design-consultation or you need more information. If you need more information then we just determine what that looks like exactly, and then we make it happen for you! Some people like to have references to call, some folks want to visit a few projects, and others want to take a self guided tour of some of our features. Whatever your needs, we will attempt to accommodate you in order to make you comfortable moving on to the next step, the on-site consultation.

The final step of the process is the on-site consultation. At this point you have been working with John for a while and should be quite comfortable with him. All deciding parties need to be present on this visit since it is where final decisions, changes, and revisions are made, and the project is scheduled! You have decided on the design you love. You have already confirmed a price point that you are good with. This on-site consultation is where John paints the feature out on the ground! Final details are gone over again to make sure we have designed the project perfectly right for you and have left nothing out! At this point, we collect a 50% deposit and choose your installation date!

You are now on your way to a lifestyle upgrade featuring a new custom water feature by Modern Design Aquascaping Inc. Tristan, Hunter, & Nick, “A.K.A. Pond Sons” will be there before you know it to create your feature! Please Note: Modern Design Aquascaping Inc. waives the on-site consultation fee for all scheduled projects.

Call our office at Modern Design Aquascaping Inc. at 865-995-1234 or fill out the on-line form at http://www.mdaquascaping.com/contact.html and we’ll call you. We would love to give you a no-cost estimate right over the phone and help get your pond up and running this year! ​